Returns and exchanges

Women's clothing store

Free shipping from € 60

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RETURNS & EXCHANGES

We hope you love your new Smash! items! However, if it's not quite right... don't worry! You can request an exchange or a refund.

All the items must be returned within 30 days of the shipping date

Do you want to make an exchange?

Is the item too small or too large? No problem! Follow the steps below:

1

PRINT THE RETURN FORM

Download the return form here
and write down which items do you want to exchange

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2

paquete envio

PREPARE THE ITEMS

Introduce the garments in a bag or box. Remember to include the return form!

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3

envío

SEND US THE PRODUCT

Address:

Smash 2005 S.L.
Departamento Ventas Online 
Calle Ramon Martí i Alsina 2-4-6
08911 Badalona
Barcelona – España

  All shipping costs must be paid by the sender

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RECEIVE A TOKEN AND PURCHASE THE NEW PRODUCT

If the item is in its original condition, we will proceed to send you a token so you can place a new order. This time, you won't have to pay the shipping cost!

Do you want to return an item?

It's OK! Once we receive the parcel we will refund your money

1

PRINT THE RETURN FORM

Download the return form here 
and write down which items do you want to exchange

.

2

paquete envio

PREPARE THE ITEMS

Introduce the garments in a bag or box. Remember to include the return form!

.

3

envío

SEND US THE PRODUCT

Address:

Smash 2005 S.L.
Departamento Ventas Online
Calle Ramon Martí i Alsina 2-4-6
08911 Badalona
BARCELONA – España

Shipping costs must be paid by the sender

4

abono

RECEIVE THE REFUND

If the item is in its original condition, during the next 14 days we will refund your money with the same payment method you used to make the purchase

Did you receive an item with a manufacturing defect?

We're really sorry! We always carry out a thorough evaluation of our products to make sure they are in perfect condition. However, if you notice that the item presents a defect, don't hesitate to send us an email to retail@smash-wear.com, you can attach images of the defect so we can solve the problem.

We will pay for the shipping costs!

 

 

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