Returns & Exchanges

Women's clothing store

Free shipping from € 90

We hope you love your new Smash items! However, if it's not quite right... don't worry! You can request an exchange or a refund.

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Here you can find all the details:

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All the items must be returned within 30 days of the shipping date

Do you want to make an exchange?

Is the item too small or too large? No problem! Follow the steps below:

1

PRINT THE RETURNS FORM

Download the returns form here 
and specify the items you want to exchange

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2

paquete envio

PREPARE THE ITEMS

Introduce the garments in a bag or box. 
Remember to include the returns form!

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3

envío

SEND US THE PRODUCT

Address:

Smash 2005 S.L.
Departamento Ventas Online
Calle Ramon Martí i Alsina 2-4-6
08911 Badalona
BARCELONA – España

 Shipping costs must be paid by the sender

4

abono

RECEIVE A TOKEN AND
PURCHASE THE NEW PRODUCT

If the item is in its original condition,
we will proceed to send you a token
so you can place a new order.
This time, you won't pay the shipping cost
!

Do you want to return an item?

It's OK! Once we receive the parcel we will refund your money. Follow these steps:

1

PRINT THE RETURNS FORM

Download the returns form here 
and specify the items you want to return

.

2

paquete envio

PREPARE THE ITEMS

Introduce the garments in a bag or box.
Remember to include the return form!

.

3

envío

SEND US THE PRODUCT

Address:

Smash 2005 S.L.
Departamento Ventas Online
Calle Ramon Martí i Alsina 2-4-6
08911 Badalona
BARCELONA – España

 Shipping costs must be paid by the sender

4

abono

RECEIVE THE REFUND

If the item is in its original condition,
during the next 14 days we will refund
your money with the same payment method you
used to make the purchase

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Did you receive an item with a manufacturing defect?

We're really sorry! We always carry out a thorough evaluation of our products to make sure they are in perfect condition. However, if you notice that the item presents a defect, don't hesitate to send us an email to retail@smash-wear.com, you can attach images of the defect so we can solve the problem. We will pay for the shipping costs!